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All Categories Tips & Tricks If you have forgotten your screen lock password...

If you have forgotten your screen lock password...

The screen lock password can be reset via the Supernote account you are logged into on your device.

  1. Tap "Forgot Password" on the screen lock page where you enter the password.

  2. The device will try to connect to Wi-Fi.

  3. After successfully connected, the device will send a 6-digit verification code to your registered mobile phone or email address.

  4. Type in the verification code you just received.

  5. After successful unlock, it will jump to the page of setting screen lock password, where you can reset the password.

Note: If you have not registered an Supernote account, please recall your password and try different combinations first; if you still cannot input correct password, please contact our customer service for technical support.

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