Supernote Support Center

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  1. Please confirm if your device is well charged with enough battery. You may change USB cable or charger if you are not sure the status of battery.

  2. Press and hold the power button to restart your device.

  3. If you are still unable to restart, insert a pin into the reset hole next to the power button. Please note that it will restore the factory settings and the files in your device will be deleted, but will not affect the files that have been backed up to the cloud.

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