Ghost writing occurs when your pen starts writing without touching the screen. It's not something to be taken lightly and we are here to provide tips/methods to help you resolve the issue. 

If you are using a standard pen or a 1st generation HOM pen, there are two methods you can try to fix the ghost touch issue. 

• Method 1

1. Lift your pen up.
2. Press it vertically against the surface of your desk or other suitable flat surfaces, until you insert the pen nib all the way into the pen body. 
3. Repeat Step 1 and 2 several times. (A minimum of three times is recommended.) 
4. Navigate to your Supernote screen and start testing to check if it works properly.

• Method 2

1. Take off the pen grip. 
2. Keep the pen against the surface of your desk or other suitable flat surfaces, and press it as far as the spring allows. 
3. Put the pen grip back on the pen and start testing it on your Supernote.

Note: If the above two methods don't help fix the issue, please contact us at service@supernote.com with a short video.

If you are using a HOM Gen 2 pen, kindly do the following: 

1. Take a short video of you writing with your pen.
2. Send it to us at service@supernote.com. 

If you are using a LAMY pen, follow the steps below: 

1. Take a short video of you writing with your pen.
2. Send it to us at service@supernote.com.