Although there are numerous benefits (greater precision, weather resistant and more sanitary) to using a stylus to interact with the Supernote device, using a finger is another important input method that cannot be overlooked.  Both input methods are useful and should be used in the right situations for the best user experience.

If your device isn't responding to finger touch, try the following steps: 

1. Remove the folio from the device. 
2. Press  the circled area on the back of the device, as shown in the image below, before restarting your device. 

    Note: If this doesn't help resolve the issue, please reach out to us at service@supernote.com for further assistance.