US English (US)
JP Japanese
N Traditional Chinese
Mandarin
Support Home
Contact Us
English (US)
US English (US)
JP Japanese
N Traditional Chinese
Mandarin
James

James Huang

huangqiaoquan@supernote.com

0

Article
Last Month

James articles

All Categories
  • All Categories
  • Getting Started
  • Tools & Features
  • Organizing & Managing
  • Workflow Cases
  • What's New
  • FAQ
  • My Order
  • Hardware & Repair
  • Changelog

Download Firmware and Update System

Published April 25th, 2023 by James Huang

We recommend that you update the system directly on your Supernote device: Swipe down from the top of the screen to bring up the top status bar, tap "Settings". Go to [Wi-Fi] and connect to Wi-Fi. Go to [System] and tap "Check" for system updates. If you cannot update on your Supernote, please download the firmware for your device and update it manu

25993 Views 81 Likes 1 min

The To-Do App

Published May 22nd, 2024 by James Huang

Supernote is all about boosting your productivity. To help you do just that, we are introducing a new app: To-Do. It allows you to effortlessly track and manage your tasks. In this article, we will delve into how to maximize the To-Do app's potential.  Create a To-Do list Slide down on the right sidebar (assuming you are in the right-handed mode) to

13073 Views 26 Likes 3 min

Introducing Atelier, the Drawing App

Published October 17th, 2023 by James Huang

  A fan of drawing and sketching? It brings us a great joy to finally unveil the new drawing app that we have poured our hearts and souls into creating over the course of many months . Atelier is what it's called. It has been meticulously designed to ensure that drawing and sketching on Supernote feels natural and enjoyable, something that you will

14401 Views 34 Likes 6 min

Transfer Files

Published February 28th, 2023 by James Huang

In this article, you'll learn how to quickly transfer files from your Supernote to other devices, such as iPhone, Andriod, PC and Mac, so that you can keep a backup of your important data.  Transfer files using the cloud services Supernote Cloud Swipe down from the top of the screen to display the top menu bar. Tap the Settings icon. Tap Sync. Selec

40759 Views 37 Likes 2 min

Supernote Partner App for Mobile

Published January 30th, 2023 by James Huang

Supernote Partner is a companion application for Supernote devices. In this article, you'll learn information on how to use it efficiently to streamline your workflow.  Get the Supernote Partner Mobile App Log in with your account and password Open the Supernote Partner app on your Android phone.  Tap in the top right corner on the Recent page.  Tap

65262 Views 75 Likes 1 min

How to Safely Make a DIY Supernote Pen

Published April 12th, 2023 by James Huang

If you are a huge fan of DIY, you've come to the right place to learn how to properly make a custom Supernote pen. You can use the Supernote Refill, LAMY vista Refill or a refill from the Heart of Metal gen 1 (not gen 2) pen for DIY. Don't take the refill out of a Standard Pen because it is easy to accidentally touch the coil and cause it to deform.

35948 Views 85 Likes 1 min

Digest

Published January 18th, 2023 by James Huang

What is Digest? In a nutshell, digests are highlighted information you extract from PDF or EPUB by way of drawing square brackets around what resonates with you.  How to create a digest?  Open a PDF/EPUB document. Draw “[” and “]” both in one stroke at the beginning and end of your favorite sentences respectively.  Once a digest is successfully crea

17242 Views 75 Likes 1 min

Browse & Access

Published April 7th, 2023 by James Huang

There are multiple methods available for file transfer, including USB, cloud services, and email. To provide an additional option, we are introducing a new feature called Browse & Access. This feature enables you to effortlessly download and upload files by simply opening a URL in the browser of your receiving device, such as your phone, compute

10652 Views 13 Likes 1 min

Use PDFs as Templates

Published April 7th, 2023 by James Huang

There are numerous benefits of using templates to take notes, as templates can help save time, increase consistency, reduce mistakes and improve quality of your content. No matter what your occupation is, you will find the ability to use PDFs as templates useful and powerful.  There are two ways you can use PDFs as templates. Putting the PDFs you wa

20297 Views 37 Likes 1 min

Handwriting Recognition

Published January 18th, 2023 by James Huang

Supernote's handwriting recognition feature is an efficiency and productivity booster. It lets you focus on writing your thoughts without the need to worry about retyping them for reviewing or sharing later. Handwriting recognition in notes With the release of Chauvet 2.7.21, we've added the ability to convert handwriting to text in notes. To effect

36629 Views 95 Likes 2 min

How to Clear Afterimages on the Screen?

Published March 14th, 2023 by James Huang

When switching from one page to another, you might see afterimages appear on the screen. This is due to the limitations of the current E-Ink technology and hence a normal phenomenon.  To refresh the screen and clear afterimages, simply slide up on the right sidebar or the left sidebar (if you own an A6 X2 Nomad).   

4555 Views 1 min

Rotate the Screen on your Supernote Nomad

Published November 28th, 2023 by James Huang

The screen on your Supernote Nomad can rotate so that you can view your notes and documents in portrait or landscape mode.  In this article, you'll learn to rotate the screen on your Nomad.  How to rotate the screen on your Supernote Nomad  Swipe down from the top of the screen to open the top menu bar.   Make sure the rotation feature is enabled. (

8145 Views 24 Likes 1 min

Using the New Sidebar

Published January 18th, 2023 by James Huang

In this article you'll learn how to use the new sidebar to boost productivity and streamline your workflow.  With the software update release of Chauvet 2.6.19, we've made a few changes to the sidebar according to user feedback.  Quickly creating a new note Slide down from the right sidebar to open the sidebar menu. In the top right corner, tap New

10097 Views 10 Likes 1 min

Take Notes in Landscape Mode on Supernote Nomad

Published November 28th, 2023 by James Huang

There are times when you might need to switch to landscape mode for note-taking to fit more content or improve the visibility of certain elements like graphs and tables in your notes. By utilizing landscape mode, you can expand the available space and create a more comprehensive and visually appealing representation of your notes. In this article, w

6445 Views 1 min

Safety Information

Published March 16th, 2023 by James Huang

Warning: Failure to follow the following safety instructions could result in damages to your Supernote device or other property. Spend some time reading the safety information below before using it.  Supernote pens are only designed for Supernote devices that are equipped with the FeelWrite self-recovery film. Please do not use them on any other dev

3836 Views 1 min

Writers & Authors

Published March 9th, 2023 by James Huang

There is never a dull moment when you write on Supernote. Let your imagination run wild and tap into your creative flow to get your writings done in a distraction-free environment.  Stay focused It's just you and your Supernote. No distractions from entertainment apps. Lose yourself in the process of writing. When you finish a page of writing, conve

5123 Views 1 min

Using Headings, Keywords and Stars in Notebooks

Published February 1st, 2023 by James Huang

Apart from the ability to take notes, Supernote offers useful features, such as Headings, Keywords and Stars, to allow you to organize notes in a more effective way.  Create headings Open a notebook.  Tap the lasso icon on the toolbar with your pen.  Draw a circle around the handwriting you want to set as a heading.  Tap the H icon in the rectangle

14810 Views 35 Likes 1 min

LAMY Side Button

Published March 17th, 2023 by James Huang

Turn the side button of the LAMY Al-Star EMR pen into an eraser or a lasso and write notes efficiently without losing your train of thought.  How to use the LAMY side button ? Go to Settings > Display & Input > Stylus Settings > LAMY Side Button.  Select Region eraser or Lasso.  Open a standard note or a real-time recognition note or do

8181 Views 1 min

Landscape Mode on Supernote A5 X and A6 X

Published December 14th, 2023 by James Huang

Unlock the full potential of Supernote A5 X and A6 X by utilizing landscape mode for note-taking and ebook reading. Experience the joy of improved readability, efficient screen space utilization, enhanced note-taking capabilities, and better visualization of visual content. These advantages combine to create an immersive and highly productive readin

6178 Views 1 min

Global Search Based on Categorization

Published August 25th, 2023 by James Huang

The ability to search by category has made global search on Supernote simpler and more efficient. Let's see how you can utilize this feature for better and faster results. Search by Handwriting You can now search for handwritten text in real-time recognition notes. To perform a global search for handwritten text, do the following: Swipe down from th

5766 Views 2 min

New Feedback Page

Published August 31st, 2023 by James Huang

In response to your suggestions, we are introducing a revamped “Feedback” page to make it easier for you to submit your feedback.  Notable improvements: The Feedback page now covers the full screen, making it less likely for users, especially left-handed ones, to accidentally trigger unwanted parts on this page while writing their feedback.  We move

3421 Views 1 min

Keyboard

Published April 11th, 2023 by James Huang

Newly added keyboards  The following virtual keyboards are now available on Supernote:  German (Germany) German (Austria) German (Belgium) German (Luxembourg) German (Switzerland)  French (France) French (Canada)  Starting with Chauvet 2.10.25, we have now added support for the following virtual keyboards: Hebrew Arabic (Saudi Arabia) Arabic (Egypt)

7157 Views 1 min

Business & Management

Published March 7th, 2023 by James Huang

For business managers, information management is always a priority that cannot be taken lightly. Stay in control of your business information flow from start to finish with Supernote's powerful note-taking capabilities.  Streamline your workflow Before a meeting Create a clear and descriptive title for each important meeting you attend, so that your

7549 Views 13 Likes 1 min

Favorites and Quick Access

Published February 22nd, 2023 by James Huang

Favorites and Quick Access are alike in that they both provide immediate access to your frequently used files. Manipulate these features to improve navigation and workflow.  Favorites Tap Files in the sidebar menu. Open a folder that contains the file you wish to add to Favorites.  Tap the star icon to the right of the file to add it to Favorites. T

9106 Views 11 Likes 1 min

Maximize Your Battery Life

Published March 17th, 2023 by James Huang

Although one of the features that the E-Ink technology offers is low power consumption, you can still optimize your settings to maximize your battery life. Auto Sleep  Swipe down from the top of the screen and tap the Settings icon in the top menu bar.  Tap Battery. Tap Auto Sleep.  Select how long you want the device to wait before going to sleep a

8696 Views 12 Likes 1 min

Inserting Links to Notebooks

Published August 26th, 2023 by James Huang

Build relationships between ideas and concepts in your notebooks by inserting links. This feature allows you to better organize your notes to maximum efficiency and productivity.  Insert links using the lasso tool Open a notebook.  Circle handwritten text with the lasso tool.  Tap the “Link” icon in the pop-up menu.  Select a link style from the thr

7530 Views 1 min

Add, Insert, Copy and Delete Note Pages

Published February 23rd, 2023 by James Huang

The ability to add, insert, copy and delete note pages plays a vital role in creating a smooth and inspiration-filled note-taking experience. It helps boost your productivity and streamline your workflow. Add a note page Using the page number bar Open a notebook. Tap the Next Page arrow icon to add a new page.  Using the page turning gestures Open a

9919 Views 14 Likes 1 min

Create Your Supernote Account

Published January 17th, 2023 by James Huang

Creating an account for your device is beneficial in terms of accessing all the wonderful features Supernote has to offer. It's highly recommended that you create one for your own benefits.  Follow these steps to create your Supernote account: Swipe down from the top of the screen to open the top menu bar and tap the Settings icon . Tap My Account.

14236 Views 54 Likes 1 min

Introduction to the Toolbar

Published January 18th, 2023 by James Huang

Learn what each icon on the toolbar represents and how to make the best use of them.  Icon Name Description   Back to Files Tap to go back to Files screen. Navigation Window In notes, the Navigation Window consists  of titles, keywords and stars. In documents, it comprises contents, keywords, bookmarks and annotations and highlights. (Highlights are

14365 Views 30 Likes 1 min

What Can I Do When My Pen Starts Ghost Writing?

Published May 4th, 2023 by James Huang

Ghost writing occurs when your pen starts writing without touching the screen. It's not something to be taken lightly and we are here to provide tips/methods to help you resolve the issue.  Update on June 25th, 2024 We've added a new setting option on the device that allows you to adjust values to resolve the ghost writing issue. To access this feat

17118 Views 30 Likes 1 min

Add Folders to Quick Access

Published April 14th, 2023 by James Huang

With the release of Chauvet 2.9.24 , you can now add folders to Quick Access. Tap Files in the sidebar menu. Long press the folder/subfolder you want to add to Quick Access. Tap the right arrow on the top function bar to find Add and tap on it. To remove folders from Quick Access, follow the steps below:  Navigate to the folder/subfolder you want to

4555 Views 1 min

Utilize OneDrive: Your New Cloud Sync Option for File Backup

Published January 4th, 2024 by James Huang

In the age of digitalization, having a reliable cloud storage solution is essential for seamless file management and accessibility. While Supernote Cloud, Dropbox and Google Drive have long been popular choices, we are excited to introduce you to another robust sync option: OneDrive. In this article, we will guide you through the process of how to u

5065 Views 1 min

When Do My Notes Get Automatically Synced to Supernote Cloud?

Published December 11th, 2023 by James Huang

To automatically sync your notes to Supernote Cloud, please ensure that you are logged in to your Supernote account and have enabled Auto Sync in your settings. Additionally, make sure that you have chosen Supernote Cloud as the storage service to sync with.  Once these prerequisites are met, your notes will be automatically synced to Supernote Clou

3426 Views 1 min

Word Documents

Published February 28th, 2023 by James Huang

You can create, view and edit Word documents on Supernote. In this article, you'll learn how to make the best use of Word documents.  Create a Word document Tap Files in the sidebar menu.  Select a folder where you want to create a Word document. In the top right corner of the screen, tap . Handwriting mode Enter handwriting mode Open a Word documen

13671 Views 21 Likes 2 min

Two-Finger Gesture Eraser/Lasso

Published January 18th, 2023 by James Huang

Constantly switching between pen and eraser/lasso on the toolbar can be cumbersome and slow down the flow of writing or sketching. This is where the gesture eraser/lasso comes in handy. In this article, we will assume you are in the right-handed mode and that your two-finger gesture is set to activate the eraser. Effective areas for the two-finge ge

9820 Views 35 Likes 1 min

Copy and Move Page(s) across Notebooks

Published August 23rd, 2023 by James Huang

If you are struggling with disorganized notes that are piling up, it might be time to consider connecting them to achieve better organization. One solution that could work for you is copying and moving page(s) across notebooks, and we recommend giving it a try.  Copy page(s) across notebooks Open a notebook. Navigate to the three-dot More menu on th

5247 Views 1 min

Using Contents, Bookmarks and Annotations in Documents

Published February 21st, 2023 by James Huang

  As an elegant digital note-taking tablet, Supernote offers a distraction-free and immersive reading experience by allowing users to read EPUB/PDF books or documents effectively with the help of contents, bookmarks and annotations.  Contents Contents, also known as table of contents, provide an overview of the document divided in chapters, as well

10843 Views 1 min

Layers and Templates

Published January 18th, 2023 by James Huang

About Layers Layers are mostly used for drawing. Apart from the Background Layer and the Main Layer, you can add three additional layers to meet your creative needs. The Main Layer is mainly used for handwriting. It’s the only layer where you can set titles and keywords for notes, create links and calendar events.  1. Add or delete layers Tap the pl

22931 Views 19 Likes 2 min

Understanding DMS

Published April 13th, 2023 by James Huang

What is DMS?  DMS stands for Device Management Server. It is used to register the devices sold and ensure they comply with laws.  When will DMS be used?  Before users perform an online system update or file synchronization, they will first connect their devices to the DMS to ensure they comply with laws.  Will DMS invade user privacy?  DMS is only u

7197 Views 1 min

How Do I Join the ETP (Early Testers Program)?

Published April 12th, 2023 by James Huang

YOUR PARTICIPATION MATTERS! If you are interested in getting an early experience of new features and helping to test and report bugs or any issues you might face, you can apply to join the ETP. Your feedback will deeply influence the design and development of future features. How to apply For Manta, Nomad, A5 X and A6 X users, please go to Settings

9247 Views 15 Likes 1 min

What Are the Differences between Pens?

Published May 5th, 2023 by James Huang

You like the idea of paperless notes and sketches and need to select a suitable pen to bring it to life. In this article, we'll delve into the differences between our pens, so that you can make an informed purchase decision and choose the right pen for your specific needs.  Model Specs Advanced Features Folio Compatibility Standard Pen Size: 147 mm

11650 Views 11 Likes 1 min

Students & Teachers

Published March 8th, 2023 by James Huang

Learn and perform better with Supernote's powerful note-taking and reading capabilities.  Take notes faster and smarter Create a notebook for each subject you take in school and name it appropriately. To organize the multiple chapters neatly, take advantage of the title feature and assign each chapter an easily identifiable and relevant title. The t

5861 Views 1 min

Edit Headings and Links

Published August 15th, 2023 by James Huang

The ability to edit content is essential for effective note-taking, as it gives you control over how you organize and structure your notes. In this article, we will explain how to edit headings (originally named titles) and links.  Edit headings Once a heading is created, you can re-lasso it to enter the edit mode and perform the following editing a

4339 Views 1 min

What to Do When My Device Is Frozen or Won't Turn On?

Published March 13th, 2023 by James Huang

If your device is frozen or becomes unresponsive to touches, please try these steps:  Do a forced reboot by holding down the power button for about 8 seconds. Release it and press the power button again for about 8 seconds until the Supernote logo appears.  Alternatively, you can try putting a pin in the reset hole next to the power button and press

14468 Views 23 Likes 1 min

How to Import Custom Fonts to EPUB Ebooks?

Published April 12th, 2023 by James Huang

To import custom fonts to your EPUB books, follow the steps outlined below: Connect your Supernote to a computer via USB.  Create a subfolder named Fonts in the Document folder.  Drag your custom font file on your computer and drop it into this subfolder.  Open an EPUB book on your Supernote. Tap the three-dot More menu (when the toolbar is docked a

5921 Views 1 min

Reorder and Remove Items in Quick Access

Published August 29th, 2023 by James Huang

With the release of Chauvet 2.10.25, you can now easily reorder and remove items right from the Quick Access section in the sidebar menu.  Reorder Quick Access items When you have added multiple items (specific pages, notes/documents or folders) to Quick Access, you can rearrange their order by doing the following:  Long press a Quick Access item. T

5311 Views 1 min

What Do Supernote Battery Level Indicator Colors Mean?

Published March 17th, 2023 by James Huang

Be mindful of your battery level and charge it as needed, so that you can readily use it when you need it the most.  Here is what each color of the battery level indicator means:  Battery Level Color of Light Indicator Applicable Models 0%-19% Red A5 X, A6 X, Manta and Nomad 20%-99% Yellow A5 X, A6 X, Manta and Nomad 100% Green A5 X, A6 X, Manta and

6123 Views 14 Likes 1 min

Why Does My Note File Grow So Large?

Published April 12th, 2023 by James Huang

Updated on April 3rd, 2025 We plan to fix this issue with a future system update, which might come by the end of this year or early next year. By then, users will no longer need to tap the “Back to Files” button to clean the temporary data to keep note files small.  If you are a heavy note-taker, you might run into a message that says your note file

6556 Views 28 Likes 1 min

I Need to Change My Order

Published April 12th, 2023 by James Huang

As a customer-centric company, we care deeply about your satisfaction and always do everything we can to ensure you have the best shopping experiece with us. Please reach out to us with your order details: Shipping details change (For example, you want to change your shipping address or contact number) Order change (For example, you want to change y

4466 Views 1 min

How to Create a Custom Note Template Using Images?

Published March 13th, 2023 by James Huang

Use your own custom note templates to save time, increase consistency and boost productivity. In this article, you'll learn the requirements and methods needed to create them.  Custom template requirements Format: PNG, JPG, JPEG and WEBP Size: 1404 px * 1872 px for A5 X, A6 X and A6 X2 Nomad; 1920 px * 2560 px for A5 X2 Manta (Recommended, not manda

31984 Views 37 Likes 1 min

How to Clean Your Supernote Screen?

Published March 17th, 2023 by James Huang

To clean the display, use a non-alcohol based cleaner like a LCD cleaner. Be sure to remove all dust, static, and sweat. For the pen nib, use a soft fabric to clean it gently. Recommended cleaners: iKlear Spray Bottle 3M Screen Cleaner (Alcohol-free version) Note: Do not spray too much or wipe too hard. It's recommended that you read the specific cl

12765 Views 35 Likes 1 min

Introducing Supernote Linking: Seamlessly Connect, Transfer, and Share

Published January 30th, 2024 by James Huang

In today's interconnected world, the ability to seamlessly transfer files and share functionalities across devices has become increasingly essential. Recognizing this need, we are thrilled to announce the release of Supernote Linking, a groundbreaking feature that enhances the capabilities of Supernote. This new feature aims to redefine the way you

13337 Views 10 Likes 1 min

Highlight Text in PDFs

Published August 24th, 2023 by James Huang

Needless to say, the ability to highlight text in PDFs has become a must for any modern workflow. It presents multiple benefits, including improved visibility, drawing attention to key points and the ease of referencing them at a later time. Supernote is all about maximizing your reading productivity and that's why we lose no time in adding this new

7373 Views 10 Likes 2 min

How to Seamlessly Sync Files between Two Devices

Published August 21st, 2023 by James Huang

Syncing files between two devices is essential for seamless productivity and efficiency. In this article, we'll guide you through the process of syncing files and provide tips to avoid conflicts. By following these steps, you'll be able to keep your files up to date across your devices. Before You Start Syncing To ensure a smooth syncing experience,

5600 Views 10 Likes 1 min

Rotate the Screen on Your Supernote A5 X and A6 X

Published January 4th, 2024 by James Huang

Screen rotation offers multiple benefits, including better adaption to content displayed in landscape mode, enchanced typing and text input and improved note-taking and reading experience. In this article, we will walk you through how to rotate the screen on your Supernote A5 X and A6 X.  Open a notebook or document (excluding Word documents).   Swi

1194 Views 1 min

How to Move Files and Note Pages

Published February 23rd, 2023 by James Huang

You can move notebooks, ebooks, EPUB/PDF documents to folders and keep files on your Supernote organized. You can also move pages within the same notebook and between notebooks.  Move a file To an existing folder Tap Files in the sidebar menu.  Open a folder. Long press the file you want to move. Tap Move on the top function bar. Select an existing

8207 Views 1 min

Set Screen Lock and Password-Protect Your Files

Published March 15th, 2023 by James Huang

You can set up a screen lock to offer your device an extra layer of security and create passwords for your important files to protect your privacy.  How to set screen lock? Swipe down from the top of the screen and tap the Settings icon in the top menu bar.  Tap Security & Privacy. Toggle on Screen Lock Password. Follow the on-screen instruction

10604 Views 20 Likes 1 min

Manta & Nomad Beta Changelog

Published April 30th, 2024 by James Huang

Chauvet 3.22.32_beta Mar 21, 2025 Added: [Note] Added the Sticker feature: Supports creating stickers by lassoing handwritten notes. Supports searching and managing stickers. Supports exporting and importing sticker collections. (Only sticker collections that are exported using this feature can be imported.) Supports backing up sticker data. (To do

6083 Views 5 min

What to Do If My Device Responds to Stylus Touch But Not Finger Touch?

Published June 12th, 2023 by James Huang

Although there are numerous benefits (greater precision, weather resistant and more sanitary) to using a stylus to interact with the Supernote device, using a finger is another important input method that cannot be overlooked.  Both input methods are useful and should be used in the right situations for the best user experience. If your device isn't

6526 Views 1 min

Back Up and Restore Digests

Published May 28th, 2024 by James Huang

In the event of an unavoidable factory reset, you can now safeguard your valuable digests. Learn how to easily back up and restore your digests. Back up digests Swipe down from the top of the screen and tap Settings . Alternatively, you can slide down on the sidebar and tap Settings in the sidebar menu.  Tap System .  Navigate to Backup and Restore

3821 Views 1 min

How to Safely Apply the FeelWrite 2 Film to Supernote

Published November 13th, 2023 by James Huang

We are thrilled to witness the overwhelming demand for the FeelWrite 2 films, which can be attributed to the enhanced paper-like writing experience they provide.  If you wish to upgrade your existing FeelWrite 1 film to the FeelWrite 2 film, which we have made available for purchase, please make sure to follow the film application instructions provi

6698 Views 19 Likes 1 min

A5 X & A6 X Changelog

Published April 25th, 2023 by James Huang

Chauvet 2.21.32 Mar 31, 2025 Added: [Note] Added the Sticker feature: Supports creating stickers by lassoing handwritten notes. Supports searching and managing stickers. Supports exporting and importing sticker collections. (Only sticker collections that are exported using this feature can be imported.) Supports backing up sticker data. (To do so, p

46457 Views 30 min

A5 & A6 Changelog

Published April 25th, 2023 by James Huang

SN100.B000.445/SN078.B001.445 August 13, 2024 We've upgraded our cloud infrastructure to enhance your experience. To continue using Supernote Cloud and Partner apps, please update your device system and Partner apps. SN100.B000.432/SN078.B001.432 August 17, 2021 Added Screencast function (Settings -> Device -> Screencast). Adjusted Modify Drop

3818 Views 2 min

Manta & Nomad Changelog

Published December 17th, 2023 by James Huang

Chauvet 3.23.32 Mar 31, 2025 Added: [Note] Added the Sticker feature: Supports creating stickers by lassoing handwritten notes. Supports searching and managing stickers. Supports exporting and importing sticker collections. (Only sticker collections that are exported using this feature can be imported.) Supports backing up sticker data. (To do so, p

19802 Views 13 min

EPUB and PDF Documents

Published March 1st, 2023 by James Huang

As EPUB and PDF are two of the popular document formats, we think it's fitting that we walk you through how to effectively use EPUB and PDF documents on Supernote.  Import EPUB and PDF documents Method 1: using USB Connect Supernote to your computer using a USB Type-C cable.  Navigate to the Supernote device under Devices and Drives in “This PC” fol

36910 Views 28 Likes 2 min

A5 X & A6 X Beta Changelog

Published April 25th, 2023 by James Huang

Chauvet 2.20.32_Beta Mar 21, 2025 Added: [Note] Added the Sticker feature: Supports creating stickers by lassoing handwritten notes. Supports searching and managing stickers. Supports exporting and importing sticker collections. (Only sticker collections that are exported using this feature can be imported.) Supports backing up sticker data. (To do

15551 Views 24 min

Customize and Use the Eraser & Lasso Gesture

Published November 29th, 2023 by James Huang

The eraser & lasso gesture, unlike its predecessor known as the eraser gesture, provides you with enhanced flexibility.  With this gesture, you have the option to activate the eraser or lasso by performing the gesture either on a sidebar or directly on the screen. This increased flexibility empowers you to tailor your experience to your preferen

6983 Views 1 min

Supernote Calendar

Published January 29th, 2023 by James Huang

Designed with productivity in mind, Supernote offers the calendar feature to help you keep track of your important deadlines, appointments and projects. Use it to manage your schedule and remind you of significant dates, tasks and goals in your work/study and life.  Add Google Calendar  Tap Calendar in the sidebar menu.  In the top left corner, tap

24712 Views 37 Likes 3 min

Student Discount

Published March 16th, 2023 by James Huang

What is the student discount? University/college students can save 20 USD on Supernote devices by verifying their status here. How does the student discount work? We partner with a third party, Full Fat Commerce, to verify your eligibility. Just click "Get Discount" and follow the prompts to verify your status to receive a one-time discount code (va

13801 Views 10 Likes 1 min

Supernote Cloud

Published March 15th, 2023 by James Huang

Supernote Cloud is Supernote's data storage platform that backs up your important files for extra peace of mind and frees up space for more note-taking and reading on your Supernote device.  Register a Supernote Cloud account Visit the following URL: https://cloud.supernote.com . Click Register account.  Enter your mobile phone number or email addre

30566 Views 13 Likes 1 min

Supernote Mail

Published January 28th, 2023 by James Huang

The Supernote Mail app allows you to read and write emails from your existing email accounts. It supports up to 3 IMAP email accounts from various email service providers, such as Gmail, Microsoft Exchange and Outlook/Hotmail.  How to sign in to your email account?  The sign-in steps may vary depending on the type of email you use.  If you use a Mic

20720 Views 2 min

Salespeople

Published March 10th, 2023 by James Huang

Never underestimate the power of taking good sales notes. Learn how Supernote can help tap into the potential of your salespeople to close more deals. Take better sales notes Categorize your leads, prospects and customers and build a dedicated notebook for each of them. Mark leads and prospects with stars to indicate the likelihood of turning them i

3259 Views 1 min

Health Care Providers

Published March 10th, 2023 by James Huang

Living at a time where digital data strategies are implemented, health care providers can really use Supernote, an elegant and powerful digital notebook, to transform the way they collect, use and preserve data. Keep clear and accurate medical records Import your medical record form as a template to Supernote and have your patients fill out their in

4425 Views 1 min

Supernote Cloud Auto Sync

Published December 14th, 2023 by James Huang

Supernote Cloud Auto Sync is a powerful feature that keeps your files consistent across devices, up to date and readily available when you need them. Learn how to harness the full potential of Supernote Cloud Auto Sync and unlock a seamless file management experience. Swipe down from the top of the screen and tap Settings in the top menu bar.  Tap D

5620 Views 1 min

USB OTG

Published March 16th, 2023 by James Huang

Supernote devices support USB OTG (On-The-Go) , a specification that allows you to connect USB flash drives and keyboards to them.    How to use USB flash drives Plug a USB flash drive into your Supernote device.  Swipe down from the top of the screen and check for the icon, which represents your USB flash drive.  Navigate to Files and find the newl

7472 Views 15 Likes 1 min

IT & Engineering

Published March 8th, 2023 by James Huang

People, who work in the IT and engineering industry, are those who are at the forefront of digital transformation. It's more important than ever for them to be able to take digital notes and capture ideas effortlessly. Learn how you can use Supernote to your advantage.  Visualize your ideas During technical meetings with co-workers, handwrite pseudo

5105 Views 1 min

Two Sidebars on Supernote A6 X2 Nomad

Published November 29th, 2023 by James Huang

Supernote A6 X2 Nomad offers an impressive feature: two sidebars that empower you to customize your note-taking interface according to your personal preferences.  When you have two sidebars at your disposal, you have the flexibility to personalize your note-taking experience based on your hand dominance, ultimately streamlining your workflow and boo

4683 Views 1 min

A5 & A6 Beta Changelog

Published April 25th, 2023 by James Huang

SN100.B000.416_beta/SN078.B001.416_beta April 30, 2021 Added Gesture Eraser feature (switch to area eraser by pressing screen with two fingers simultaneously). Support additional Comic book archive (.cbz), FictionBook2 (.fb2), and OpenXPS (.xps) formats. *Due to the difference display panel batches, for devices with the last three digits of the seri

2807 Views 1 min

Helpjuice test - PLEASE IGNORE

Published April 14th, 2023 by James Huang

This is just a test This is some bolded text

2337 Views 1 min

How to Maintain the Top Layer Leather Folio

Published April 12th, 2023 by James Huang

The top layer of leather refers to the first layer of cowhide. The cortex of the top layer is the most flexible and smooth, which needs special maintenance and caring for. Please avoid scratching with hard objects. Although the top layer of cowhide has some toughness and wear resistance, it is still very fragile compared with hard metal, keys, sharp

4421 Views 1 min
Load More

Copyright © 2025 Ratta Supernote


Knowledge Base Software powered by Helpjuice

Expand